AI Agents That Work
Inside Your Existing Software
Deploy AI chat, voice, and phone agents into your platform in days — not months — via AI integration API and plug-and-play widgets. Built for healthcare, enterprise, and regulated industries to automate conversations, capture data, and eliminate repetitive work — no AI specialists needed.Deploy AI chat, voice, and phone agents into your platform in days — not months. Built for healthcare, enterprise, and regulated industries.
Meet Your AI Agents
AI agents that handle conversations, capture data, make calls, and automate workflows — so your team can focus on what matters.
Answer questions and resolve issues at scale
- Customisable personas that match your brand
- Handles FAQs, support, and onboarding 24/7
- Works with your existing knowledge base
- Connects to your tools and systems via API
Real-time voice AI embedded directly in your app
- Natural two-way conversation — no robotic scripts
- Real-time transcription and recording
- Multiple voice options to match your brand
- Zero typing required for end users
Capture structured data through natural conversation
- Extracts structured data from natural speech
- Conditional logic adapts in real time
- Multilingual voice support built in
- Replaces tedious manual form filling
Handle inbound and outbound calls so your team doesn't have to
- Inbound: answers calls, takes bookings, and processes orders 24/7
- Outbound: makes follow-up calls, reminders, and screening calls
- Integrates with your calendar and booking systems
- Full transcripts, recordings, and call analytics
All agents are configurable with your brand voice, industry context, and compliance requirements.
How Hapli Works
From zero to deployed AI agents in three steps. No AI expertise required.
Choose Your AI Agent
Pick from a growing suite of AI agents — Chat, Voice, Voice Form, Phone, and more. Each is designed for a specific type of interaction your business already handles.
Configure for Your Business
Tailor each agent to your brand, industry, and compliance needs. Define personas, set guardrails, and connect to your existing systems.
Deploy & Automate
Embed into your platform or integrate via API. Your AI agents start handling conversations, filling forms, and making calls immediately.
Built for Every Industry
Hapli's AI agents are deployed across healthcare, aged care, dental, legal, finance, recruitment, and beyond — wherever intelligent conversation creates value.
Healthcare AI Use Cases
- Patient FAQ bot for symptoms & visiting hours
- Post-discharge follow-up calls via Phone Agent
- Clinical intake by voice with Voice Form
- Phone Agent for appointment bookings
Aged Care AI Use Cases
- Daily companion chat for residents
- Voice Agent for low-literacy & vision impairment
- Resident wellbeing assessments by voice
- Medication reminder calls to residents
Medical Specialists AI Use Cases
- Pre-appointment Q&A (colonoscopy, procedures)
- Voice treatment plan explanations
- Specialist referral intake forms
- Follow-up calls post-procedure
Dental AI Use Cases
- Treatment Acceptance Assistant
- No-Show & Recall Optimiser
- AI billing & revenue leakage recovery
- Phone Agent for bookings & rebooking calls
Legal & Finance AI Use Cases
- Client intake Q&A via Chat Agent
- Voice Form for loan & insurance applications
- Claims intake by voice — no typing needed
- Phone Agent for order & enquiry intake
Recruitment & HR AI Use Cases
- AI Phone Agent for first-round screening
- Voice-based HR policy queries
- Structured interview transcripts for review
- Scale high-volume hiring without coordinators
Don't see your industry?
Hapli's AI agents and widgets are adaptable to any workflow. If your industry isn't listed, let's have a chat — we can quickly scope and build a custom AI solution tailored to your specific needs.
Transforming Healthcare with AI
Hapli powers LynTalk — an all-in-one telehealth platform for Australian healthcare specialists. These AI solutions are live in production, handling real clinical workflows today.
AI Clinical Documentation
Consultations are automatically transcribed and refined by Hapli AI into structured clinical documents — care plans, treatment summaries, referral letters, and medico-legal notes.
- Key Points & Action Items auto-generated
- Care Plans & Diagnosis Summaries
- Medico-legal formatted clinical notes
- AHPRA-aligned CPD entries per consultation
Automated Patient Follow-Up Calls
Hapli's AI voice agent calls patients post-consultation with warm, conversational tone — not robotic. Full appointment context loaded automatically.
- Post-consultation follow-up calls
- Sentiment tracking & call recording
- Appointment context (symptoms, next steps)
- Scheduled or immediate outbound calls
Treatment Acceptance Assistant
Takes your clinical notes and instantly converts them into clear, patient-friendly explanations — including treatment options and consequences of delaying care.
- AI explains treatment in plain language
- Improves case acceptance by 5–15%
- $20k–$50k monthly revenue uplift per clinic
- Doesn't diagnose — just helps patients say yes
No-Show & Recall Optimiser
AI predicts which patients are likely to no-show before it happens. Smart reminders, selective overbooking, and waitlist activation run automatically.
- Predictive risk score per patient
- Smart reminders and waitlist activation
- Selective overbooking recommendations
- Recall drop-off monitoring at group scale
Revenue Leakage Optimiser
AI audits your treatment plans and completed procedures to detect missed revenue, underclaims, and coding inconsistencies. Ensures you are paid correctly for work already done.
- Missed item code detection
- Underclaim and coding inconsistency alerts
- AI-suggested billing codes from transcripts
- Revenue recovery without changing practice
Automatic CPD Tracking
Every completed consultation automatically generates a CPD entry with AI-generated reflections, AHPRA-ready PDF export, and multi-year portfolio management.
- Activity duration & points auto-calculated
- AI-generated learnings & reflections
- AHPRA-ready PDF export
- No Australian competitor offers this
What Powers Every Agent
These capabilities are built into every Hapli agent — not bolt-on extras. Your Chat, Voice, Phone, and Form agents all share these abilities out of the box.
Every agent speaks your language
- Translate
Break language barriers with 50+ languages across chat, voice, and phone.
- Speech-to-Text
Convert spoken words into accurate text for faster documentation.
- Multilingual Support
Context-aware translations for any industry or customer interaction.
- Custom Personas
Configure every agent with your brand voice and compliance rules.
Every agent thinks before it acts
- Summarise
Convert lengthy documents and conversations into actionable summaries.
- Medical Annotations
Map plain language to standardised SNOMED terminology automatically.
- Compliance Chatbot
Instant answers about policies, workflows, and knowledge base.
- Generate Content
Draft emails, reports, and documentation that match your company voice.
Every agent saves your team time
- Custom Reports
Generate dynamic PDF reports and format them with a visual editor.
- Enhance
Fix grammar, tone, and polish — every output is professional and on-brand.
- Smart Time Tracking
AI-powered time reports with insights into productivity patterns.
- Easy Sharing
Share AI-generated content via email or save to cloud as PDF.
All capabilities are configurable per agent, per use case, per compliance requirement.
Seamless Form Integration
Hapli Content Bot plugs directly into your existing forms, enhancing free text fields with AI assistance exactly where your team needs it.
Multiple Ways to Access AI Assistance
Field Icon
Click the AI assistant icon embedded within any supported form field to activate the Content Widget.
Text Selection
Highlight existing text to enhance, translate, or summarise it with a single click.
Dedicated Button
Add dedicated Content Widget buttons near complex fields for quick access to specific AI capabilities.
Patient Assessment
Patient presents with severe headache and nausea for the past 3 days.
Why Hapli
Built for enterprise needs with security, compliance, and scalability at its core — designed for healthcare, finance, and regulated industries.
Enterprise-Grade Security & Compliance
Enterprise-grade security with zero-trust architecture. Your data remains secure and private at all times — built for regulated industries and beyond.
Seamless Integration
Hapli plugs into your existing systems and workflows with minimal IT resources. Works where your team works — existing platforms, databases, and custom apps.
Future-Ready Platform
The platform continuously evolves with new capabilities, models, and integrations — keeping your business ahead of the curve without rebuilding.
Expert Consulting Services
We offer specialised AI implementation services to identify workflow gaps and implement custom AI solutions that actually work. From scoping to deployment, our team is with you.
Flexible Plans That Fit Your Business
No one-size-fits-all. Choose the pricing model that matches your stage — from first pilot to full production rollout.
Pay As You Go
Start with one agent, scale as you grow. Only pay for what you use — no lock-in, no minimums.
- No upfront commitment
- Usage-based billing
- Add or remove agents anytime
- Ideal for pilots and proof of concepts
Package Pricing
Most popularBundled agent packages with predictable monthly pricing. Best for teams ready to go live.
- Predictable monthly cost
- Bundled agents and capabilities
- Priority onboarding support
- Best for production deployments
Module-Based
Pick exactly the modules you need — chat, voice, phone, forms — and build your own plan.
- Choose only what you need
- Mix and match agent types
- Custom integrations included
- Scales with your roadmap
All plans include onboarding support, API access, and compliance controls. Custom enterprise agreements available.
Your Team Deserves
Better Than Manual Work
Hapli helps teams across healthcare, legal, finance, and beyond eliminate repetitive tasks, improve customer outcomes, and focus on high-value work.