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Security Policy

Last updated: October 2025

At Hapli, security is not just a feature - it's a foundational principle. We understand that when you process content through our AI services, you need absolute confidence in our security practices. This document outlines our comprehensive approach to protecting your data and maintaining the integrity of our platform.

Our Security Philosophy

Hapli employs a defense-in-depth strategy that incorporates multiple layers of security controls throughout our infrastructure and application stack. We follow security best practices and industry standards to ensure that your data remains protected at all times.

Zero Trust Architecture

We verify every request regardless of source, with no implicit trust granted to any system or user.

End-to-End Encryption

All data transmitted to and from our services is encrypted using industry-standard protocols.

No Data Storage

We process content in real-time without storing any content data on our servers.

Infrastructure Security

Our infrastructure is built on secure cloud platforms with the following security measures:

  • Network Security: Multi-layered firewalls, intrusion detection systems, and network segregation to prevent unauthorized access.
  • Server Hardening: All servers are configured following security best practices with regular patching and updates.
  • Monitoring: 24/7 automated monitoring for suspicious activities and anomalies.
  • Redundancy: Distributed architecture to ensure high availability and eliminate single points of failure.

Data Protection

Hapli implements rigorous data protection measures:

  • Encryption in Transit: All data transmitted between your systems and Hapli is encrypted using TLS 1.3.
  • Encryption at Rest: Any temporary data is encrypted using AES-256 encryption.
  • Minimal Data Retention: We only retain the data necessary to provide our services, with content data processed in real-time without persistent storage.
  • Secure Data Handling: Strict protocols for data access, processing, and disposal.

Application Security

Our application is built with security as a core design principle:

  • Secure Development Lifecycle: Security is integrated throughout our development process, from design to deployment.
  • Regular Security Testing: Ongoing vulnerability assessments, penetration testing, and code reviews.
  • Authentication & Authorization: Multi-factor authentication and role-based access control.
  • API Security: Rate limiting, input validation, and secure API keys management.

Operational Security

Our operational security practices include:

  • Access Control: Least privilege principle and strict access management for all systems.
  • Security Training: Regular security awareness training for all team members.
  • Incident Response: Comprehensive incident response plan with defined procedures for detecting, responding to, and recovering from security incidents.
  • Business Continuity: Robust disaster recovery and business continuity plans.

Compliance and Certifications

Hapli adheres to industry standards and regulations:

  • HIPAA compliance for healthcare data
  • GDPR compliance for data protection
  • Ongoing third-party security audits

Security Assurance

We are committed to maintaining the highest security standards:

  • Vulnerability Disclosure Program: We welcome security researchers to responsibly disclose vulnerabilities.
  • Continuous Improvement: Our security program evolves to address emerging threats and incorporate new best practices.

Contact Our Security Team

If you have security concerns or questions, please contact our dedicated security team:

Hapli Security Team

support@gohapli.com

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